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Pool Fountain FAQ
Troubleshooting the Fountain: (1) If the fountain is not working, fully submerge it in water for five seconds while running. (2) Check the bottom filter for any blockages (e.g., leaves) and clear them if needed.
Adjusting the Fountain Stream: a) Long-press the light button to turn on the device. b) Press the fountain button once to enter Maximum Spray mode, and the fountain will spray at its highest height. (Note: Since the fountain system needs to be activated, it may take a little time to reach the maximum height.) c) If there is no water spray or the spray is not high enough, submerge the fountain fully in water for five seconds while running.
Battery Life: The fountain has an automatic shut-off system that activates after two hours of use. If you want to continue using it, simply turn it on again.
Noise Reminder: When the fountain is operating normally, you may notice a slight noise, which is a normal phenomenon.
Maximum Spray Mode and Random Spray Mode: The floating pool fountain can spray water up to 3 feet high. You can switch between the water spray modes by pressing the fountain button: - Press once: Maximum Spray mode, the fountain will spray at maximum height. - Press again: Random Spray mode, where the spray height will vary. - Press a third time: Turn the unit off.
LED Light Show: The pond fountain has 6 colorful underwater light modes that you can cycle through by pressing the button: - Mode 1: Slow, full-color light show - Mode 2: Fast, full-color light show - Mode 3: Random fast/slow, full-color light show - Mode 4: Red light only - Mode 5: Green light only - Mode 6: Blue light only
Upper Flash Lights: When the spray button is turned on, the upper LED lights on the pool fountain will automatically turn on and flash, creating a beautiful display.
Waterproof Design and Tether Loop: Our R&D team has designed double waterproof protection for the fountain. If water enters the charging port, simply pour it out, and the fountain will still work normally. Additionally, we have included a sturdy rope tether loop to secure the fountain if desired.
The pool fountain offers a variety of water spray and lighting modes to meet your different needs, providing a sensory delight and being a multifunctional addition to your pool or pond.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
color | Rgb | ||||
material | Polycarbonate | ||||
brand | ChlorStar | ||||
special_feature | Automatic | ||||
product_dimensions | 5.67"L x 5.67"W x 4.45"H | ||||
item_weight | 1.36 pounds | ||||
power_source | Battery Powered | ||||
manufacturer | ChlorStar | ||||
upc | 721927624086 | ||||
country_of_origin | China | ||||
item_model_number | CT506 | ||||
customer_reviews |
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best_sellers_rank | #44,020 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #37 in Pond Fountains | ||||
assembly_required | No | ||||
number_of_pieces | 1 | ||||
warranty_description | 1 year warranty. | ||||
batteries_required | No |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).